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Privileged Communications

Privileged Communications

Privileged Voice calls

Ameelio’s voice calls are more secure, reliable, and cheaper to provide than standard collect calls. With Ameelio’s voice calls, attorneys can rest assured in confidential communication. Compatible with digital tablet and kiosk solutions, Ameelio’s internal voice technology prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.

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Privileged Voice calls

About the product

Ameelio is the only communications provider in corrections with a platform dedicated to privileged communications. For decades, the civil rights of incarcerated individuals have been harmed by irresponsible communications vendors, improperly recording, and often leaking legally protected communications. With a trusted partner in Ameelio, incarcerated individuals and their attorneys can be confident that their confidential communications are protected.

Attorneys are confident in Ameelio’s secure communications, allowing them to rely on virtual communications to supplement in-person meetings and discussions. With reliably secure video calls, voice calls, electronic messaging, and document sharing, client advocacy is more efficient.

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32,000

Users served

35

Facilities

$1,000,000+

Cost savings / month

How the product helps

We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.

How the product helps

We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.

Privileged Voice calls

Who our products are for

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Attorneys

Public Defenders and private counsel benefit from a secure and privileged form of communication.

Clergy

Non-legal service providers approved by the Department as privlieged may also benefit from trusted privliged communications.

Some of our users

National Association of Criminal Defense Lawyers
North County Bar Association

Product features

Confidential Communications

End-to-end encryption keeps your messages, videos, and voice calls secure, with no monitoring or recording for full attorney-client confidentiality.

User ID Verification

To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.

Call Scheduling

Families and loved ones can schedule video calls with our easy to use call scheduling feature.

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Ameelio worked with our juvenile detention center to develop a platform for residents to have secure contact with their families, while also complying with PREA’s requirement for a truly anonymous way to report incidents. Ameelio customized the platform to fit our needs and did so expeditiously. Our system is live now, and we are very pleased with the benefits to our residents and their families.

Amy Sierra

Assistant Superintendent, Kane County JJC

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Privileged Communications

 

products

View other Ameelio products

Family Communications

Family Communications

For: 

Family and Friends

User-friendly for users and equipped with all of the security features needed to ensure safe communication. Ameelio supports video calling, voice calling, and messaging for families and friends.

Education

Education

For: 

Programs and Higher Education

Provide programming and instruction through Ameelio's custom Learning Management System (LMS), designed for incarcerated individuals with our added communication suite for virtual instruction.

Reentry

Reentry

For: 

Probation and Courts

Support a continuum of care by providing pre-release programming. Individuals on probation and parole can utilize Ameelio to continue accessing benefits and following their reentry plan.

Privileged Communications

Privileged Communications

For: 

Attorneys

Communicate with incarcerated individuals in a confidential and trusted ecosystem that supports direct communications and document-sharing.

Tablet & Hardware

Tablet & Hardware

For: 

Correctional Agencies

In addition to Ameelio working on any device already on-hand at facilities, we also provide correctional facilities with the option to purchase Ameelio’s own ruggedized, correctional grade devices.

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Get in touch

General inquiries | team@ameelio.org

Careers | ameelio.breezy.hr

Customer support | customersupport@ameelio.org

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